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Case Studies

Explore our technical success stories and learn how we've helped businesses transform their operations

Transforming Customer Engagement Through Advanced Voice Automation
Banking

Transforming Customer Engagement Through Advanced Voice Automation

Client: Anonymous

Neolatika upgraded a Fortune 500 financial firm’s legacy IVR with an AI-powered voice pipeline using natural language understanding. This shift from rigid menus to intelligent routing slashed call handle times by 47% and saved $12.8M annually.

15 mins
Driving Enterprise AI Adoption in the Expert Network Sector
Consultancy

Driving Enterprise AI Adoption in the Expert Network Sector

Client: Expert Network Solution Provider

Neolatika deployed an Enterprise AI Literacy & Adoption Framework for a global Expert Network Provider, closing its skills gap. The program drove an 82% daily active use rate and reduced sourcing match times by 42% under strict compliance.

Enterprise Data Analytics Platform
Enterprise IT

Enterprise Data Analytics Platform

Client: Anonymized

Neolatika helped transform executive decision-making by building a real-time analytics platform reducing reporting time from days to minutes and improving forecast accuracy by 80%.

12 mins
Modernizing Clinical Data Through Data Transcription Services
Healthcare

Modernizing Clinical Data Through Data Transcription Services

Client: Bhadrankar Hospitals

A 500-bed hospital cut documentation turnaround by 84%, freed 3,200+ clinical hours annually, and lifted NABH compliance from 71% to 96% — by outsourcing medical transcription to a specialist provider.

8 mins